Sep 7 2008

How to Disable Remote Assistance in Vista

For security reasons you may want to disable Remote Assistance in Windows Vista. When you do, you will be unable to send requests for remote assistance to other users. You can also disable Remote Desktop if you don’t need it while you are at it.

Follow the steps below. At the end of the article I’ll explain what Remote Assistance and Remote Desktop is.

To turn off Remote Assistance:

  1. Click the Start Orb and type System in the search box at the bottom.
  2. Click System in the search results under Programs.
  3. Click Remote settings.

  4. If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

  5. Now in the Systems Properties dialog box, Remove the check mark next to allow Remote Assistance connection to this computer. Then you can put a check mark in Don’t allow connections to this computer. Under the Remote Desktop field.

  6. Then click Apply and OK.
  7. If you ever want to use these services just reverse the steps.

What is Windows Remote Assistance?
Sometimes the best way to fix a problem is to have someone show you how. Windows Remote Assistance is a convenient way for someone you trust, such as a friend or technical support person, to connect to your computer over the internet and walk you through a solution?even if that person isn’t nearby. To help ensure that only people you invite can connect to your computer using Windows Remote Assistance, all sessions are encrypted and password-protected.

A Remote Assistance connection between two computers:
By following a few steps, you can use an instant message or e mail to invite someone to connect to your computer. After he or she is connected, that person can view your computer screen and chat with you about what you both see. With your permission, your helper can even use his or her mouse and keyboard to control your computer and show you how to fix a problem. You can also help someone else the same way.

What is Remote Desktop Connection?
Remote Desktop Connection is a technology that allows you to sit at a computer (sometimes called the client computer) and connect to a remote computer (sometimes called the host computer) in a different location. For example, you can connect to your work computer from your home computer and have access to all of your programs, files, and network resources as though you were in front of your computer at work. You can leave programs running at work and then, when you get home, you can see your work computer’s desktop displayed on your home computer, with the same programs running.

You cannot use Remote Desktop Connection to connect to remote (host) computers running the following editions of Windows Vista:

Windows Vista Starter

Windows Vista Home Basic

Windows Vista Home Basic N

Windows Vista Home Premium

However, any edition of Windows Vista can be running on your computer (the one you want to connect from).


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